Refund policy
Returns & Refunds Policy
At FitWithin, we want you to love your purchase. If something's not right, we're here to help.
30-Day Returns
You have 30 days from the date of delivery to return your item for a full refund. To be eligible for a return:
- The item must be unused and in the same condition you received it
- It must be in its original packaging
- You'll need your order number or proof of purchase
How to Start a Return
Contact us at [your support email] with your order number and reason for return. We'll confirm your return and provide instructions on where to send your item.
Refunds
Once we receive and inspect your returned item, we'll notify you by email whether your refund has been approved. If approved, your refund will be processed automatically to your original payment method within 5–10 business days.
Faulty or Incorrect Items
If your item arrives faulty, damaged, or different from what you ordered, contact us within 30 days of delivery with a photo of the issue. We'll arrange a full refund or replacement — no need to send the item back.
Return Shipping
Unless the item is faulty or incorrect, you're responsible for return shipping costs. We recommend using a tracked service, as we can't guarantee we'll receive your returned item without proof of postage.
Late or Missing Refunds
If you haven't received a refund after 10 business days, please check with your bank first, as processing times vary. If it's still missing, contact us and we'll look into it.
Contact Us
Questions about returns or refunds? Reach us at fitwithinofficial@outlook.com — we're happy to help.